If you have problems connecting to CambWifi and have checked it should be available in your location, please contact Connecting Cambridgeshire by email: firstname.lastname@example.org or call 01223 703293 and leave a message.
Email addresses are only required for verification during registration for CambWifi. These are not recorded and will not be used for any mailing lists, so you will never get any marketing or spam from us.
The terms and conditions are available on the web page that users of the public-access network are obliged to view and agree to when signing up for CambWifi via email.
CambWifi has a content filtering system. Our focus is on providing access to the broadest range of content that is suitable to all our customers and as such we provide family-friendly filters across all our sites.
Public access Wifi networks are not going to be as secure as private networks. So you need to use common sense to ensure you only send personal information to trusted sites that are fully encrypted, and avoid using mobile apps that require personal or financial information.
Any device that can connect to a home, work or public Wifi network will be able to connect to the CambWifi network, once you have registered.
This can happen on any connection whether it’s public or not.
As with other public Wifi networks, we recommend that you have adequate security and anti-virus software on your device before you start using CambWifi or The Cloud.
The majority of security risks online are spread via malware within certain web pages. Up-to-date security software should protect you from this.
If this happens, it’s likely that you‘re out of range of a CambWifi access point.
We aim to provide a high capacity network at every Public Wifi location, but it does have to be shared out amongst everyone.
If the service is slow, it’s probably because the area is crowded and a lot of people are using it.
Please be aware that, depending on your device, your experience of the service may vary.
If you’ve already connected and get this message when you try to surf a web page, it could be due to one of the following reasons:
- You are out of range of one of our hotspots.
- You’ve misspelt the web address.
- The web page you’re trying to reach contains blocked content.
- There’s a network fault in that location. Try moving to another hotspot.