Privacy Policy

Privacy Policy


The Connecting Cambridgeshire website is maintained by the Project Team within Cambridgeshire County Council. We seek to provide high quality information and have made every effort to ensure that this information is accurate and up to date. However, we are unable to give any guarantee as to the accuracy of the information on the website and can accept no liability for any loss, damage or inconvenience which may be caused by relying on any such information.

We take reasonable steps to ensure that any external website that we provide links to or any information provided by third parties is not offensive or defamatory, however we are unable to take responsibility for the contact of any such information or website maintained outside of Connecting Cambridgeshire.

This privacy policy applies only to the Connecting Cambridgeshire website. If you transfer to another site, please read the privacy policy relating to their information. We will not transfer personal information to other sites, unless you have been advised that we will do so.

Privacy policy/data protection

Connecting Cambridgeshire aims to bring superfast broadband to more than 90% of homes and businesses across Cambridgeshire and Peterborough with better connections for very nearly all other premises by 2015.

The countywide campaign to Get Cambridgeshire connected asks residents and businesses to register their support for better broadband online or on paper.

 This can only be done by collecting and using the appropriate personal information which is collected via the eforms on website or Freepost reply forms available in libraries, council offices and public buildings.

The demand registration form asks for a landline telephone number and postcode Respondents can choose whether they wish to supply additional personal information such as name and contact details.

Information may be collected

  • to register and show suppliers demand for better broadband
  • to fulfil your request for information or services
  • as input to improving our site
  • as part of the process of consultation

but will only be used in those activities necessary to provide you with the service you have requested or require.

Any information provided via the comments/compliments/complaints area of the website will be used for the purposes which we reasonably believe it was provided for.

You will be advised of any additional purposes or uses at the time the information is collected.

In addition to the purposes which we have stated when we collected the information, it will also be processed in line with those purposes which we have identified on our Data Protection Notification which is registered with the Information Commissioner’s Office. Our Notification reference is: Z4849790

You are entitled to copies of any information that Connecting Cambridgeshire  holds about you. This can be obtained by making a request in writing to the address below. A form is available to assist you in making this request and is linked to below.

Subject Access Request Form

 Further information on the County’s Data Protection Team and its role within the organisation can be found on the Data Protection pages of this website. 

 Freedom of Information

The Freedom of Information Act came into force on January 1st 2005. This act gives you the right to access the information held by CCC. There are exemptions to this right and should any of these apply, we are required to explain this to you. Some information may incur a charge and details of these charges can be found on the website.

Further information on the County’s Freedom of Information Team and its role within the organisation can be found on the Freedom of Information pages of this website. 

Fair processing notice

Information which you have provided the Council will be stored in secure databases. It will be used for the purposes stated when the information was collected.

Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.

We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held may be used for cross-system and cross authority comparison for the prevention and detection of fraud.

Collecting information automatically

We use cookies to collect statistics about your visit to the Council’s website. We use this information to track user activity which in turn helps us to improve the website. These statistics do not contain personal data and cannot be traced back to an individual.

Information security

The website pages which are used to collect your personal details are protected by a digital certificate called a “Secure Socket Layer” This is installed onto the web server to ensure that the information being transmitted is secure and to encrypt that information which makes it virtually impossible to intercept that transfer.

The certificate details can be found by clicking on the padlock icon on the bottom right hand corner of a secure page.


The Council reserves the right to monitor the use of the council’s email and internet facilities to ensure appropriate use and for any other lawful purpose as required.


If this privacy policy changes in any way, we will place an updated version on this page. By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with others.

Equality statement

Many of the publications listed on this web site can be obtained on audio cassette, or in Braille, large print or other languages. Please contact us.


If you have any comments regarding the use of our website or this policy, please email
01223 699935

For information relating to Data Protection or Freedom of Information, contact the Information Governance Team (

01223 699137

Shire Hall
Box No. SH1202
Room 206
Castle Hill

Copyright and disclaimer statement


All material on these pages, including without limitation text, logos, icons, photographs and all other artwork, is copyright material of Cambridgeshire County Council, unless otherwise stated. Use may be made of these pages for non-commercial purposes without permission from the copyright holder. Commercial use of this material may only be made with the express, prior, written permission of Cambridgeshire County Council.

Material provided by any third party, including material obtained through links to other sites from the Council’s pages, is likely to be the copyright material of the author. Permission to copy or otherwise use such material must be obtained from the author.


Cambridgeshire County Council, under licence from the Ordnance Survey, provides the Ordnance Survey mapping included within this web-site in order to fulfil its public function to publicise local public services. Persons viewing this mapping should contact Ordnance Survey copyright for advice where they wish to licence Ordnance Survey mapping for their own use.

Ordnance Survey Copyright

Certain maps on this site are based upon Ordnance Survey material with the permission of Ordnance Survey on behalf of the Controller of Her Majesty’s Stationery Office © Crown copyright. Unauthorised reproduction infringes Crown copyright and may lead to prosecution or civil proceedings. 100023205 2007.


Cambridgeshire County Council seeks to ensure that information contained in these pages is accurate. However, no liability, other than in respect of death or personal injury, or responsibility is accepted arising from reliance upon the information contained in these pages or any other information accessed via this site, including without limitation for information reached via links on this site to external sites.

Cambridgeshire County Council holds and processes personal data in accordance with all current legislation relating to data protection.

Equality statement

Many of the publications listed on this website can be obtained on audio cassette, or in Braille, large print or other languages.